Monday to Friday : Open from 8.30am to 6.00pm
These times may vary at short notice, depending on doctor availability.
Telephones lines are open from 8.30am until 6.00pm
We operate on an appointment only basis during the week.
Appointments may be made by phone or in person at reception. If you have more than one medical problem, or feel that you may require a longer time to discuss a complex or specific issue with the doctor, please request a longer appointment at the time of booking. Please allow up to a couple of weeks to ensure the longer appointment is with the doctor of your choice.
Patients can ask to see their usual doctor and if their doctor is unavailable, our staff will offer you an appointment with another doctor or will make an appointment for you to see your usual doctor at the next available time.
If you attend the practice without an appointment you will be offered the next available appointment. Please be aware that this may not be with your usual doctor.
In an emergency, you will be seen be our nurse and assessed as to whether you should see a doctor as a priority or if you need to be sent to hospital.
We are closed on Public Holidays.
We are closed Christmas Day, Boxing Day and New Years Day
We are closed on Sundays.
TELEHEALTH CONSULTATIONS:
Telehealth is a telephone appointment with your Doctor.
Before a telehealth consultation can be bulk billed for pensioners and Health Care Card holders, doctors are now obliged by medicare to contact the patient and obtain proof of consent to being bulk billed. Please check your emails after your telephone consultation and respond accordingly.
Due to Medicare legislation, patients will be eligible to have a telehealth consultation if they have had a face to face consultation in the last 12 months.
Patients will be bulk billed if they have a Pension Card or Health Care Card and their appointment is before 5pm.
Fees will be charged as per our usual billing policy as of July 2024.
ALL PATIENTS are required to wear their own masks when attending the surgery.
When you attend please present your Medicare card and Health Care/Pension Cards to our reception staff. Also remember to update your details as soon as they change.
Saturdays : Open 9.00am -11.00am
Telephone lines are open from 9.00 am until 11.00 am
We have one doctor on duty attending to urgent medical issues. These sessions are not available for operations, full medical examinations, assessments or care plans.
Telehealth appointments are available for eligible patients. Accounts are payable after you have seen the doctor.
Bulk billing is ONLY available to pensioners.